Warranty Terms and Conditions

Warranty Terms and Conditions

  • We offer a 6-months warranty for every each of our watches. Warranty time period is 6 months from QC approved date.
  • Warranty is only applicable for NORMAL USAGE MOVEMENT. We do not cover a broken movement caused by accident or personal actions, such as: Try to open the wacth by yourself and fix it or drop the watch on a solid floor.
  • Any repair or modification you undertake yourself or is done by a 3rd party watch-smith/modder will invalidate your warranty with us, and any repairs you wish us to undertake will be a paid repair, including shipping both ways and the customs risk in shipping to us and us shipping it back to you.
  • We CANNOT hold responsible for water damage as there is no way of knowing whether you submerged your watch deeper than what was recommended by us in the product description.
  • We do not guarantee physical broken caused by accident or personal actions.
  • We keep all invoices with date stated, therefore, we know your warranty period easily.

Product Replacement

We will replace your order by the same unit (or different unit based on our discussion) under the conditions below:

  • You received wrong watch from what you ordered (model, brand, type, or color).
  • Your received watch is different from product description in our website.
  • Your package gets seized by customs by our suggested shipping method.

Important Notes

  • Please make sure that you read carefully about product details and description before you decide to buy.
  • We make sure that all products we sell are passed our quality control process.
  • We always send well-worked products to our customers.
  • QC pictures and videos will always be sent to all our customers before we arrange shipment.